Refund Policy

Effective date: March 27, 2026
Last updated: March 27, 2026

This Refund Policy describes how Vista Studios Ltd ("we", "us", "our") handles refunds for Calmly Kids (the "Service") available at https://calmlykids.app. Payments are processed by Stripe.

Because our services provide immediate access to digital content and computing resources:

• Credits are non-refundable once purchased.
• Subscription fees are non-refundable once a billing period has begun.
• Partial billing periods are not refunded.

However:

• If an AI generation fails due to a technical error, credits used for that generation will be automatically restored.
• If a request is rejected due to moderation or safety filtering, credits for that request will be automatically restored.
• If you believe credits were incorrectly deducted due to a system malfunction, you may contact support for review: [email protected]